COMMON QUESTIONS

WHAT HAPPENS AFTER I SUBMIT MY INTAKE APPLICATION FORM?

Once you have completed the form, you will receive an email within a few days regarding scheduling a consultation. We will assess your training goals, potential training plans, and I will answer any questions you may have.

WHERE DO YOU WORK?

I am based in Taos NM, serving San Cristobal, Lama as well as many surrounding areas. Travel fees may apply depending on your exact location.

DO YOU OFFER VIRTUAL SESSIONS?

Yes, training sessions can be held virtually via google meet. In fact, there are great benefits to virtual training sessions, especially for dogs who may have a hard time meeting new people.

WHAT ARE YOUR RATES?

75 minute consultation: $150
1 hour follow up session: $100
Travel fees may apply for in-person sessions.
If these rates are not financially accessible for you, please reach out via email.

WHAT METHODS OF PAYMENT ARE ACCEPTED?

Preferred payment methods include Zelle, Apple pay, and Venmo. If none of these are your preferred methods for payment, you may reach out via email.

WHAT IS THE CANCELATION POLICY?

I am flexible to schedule changes. If you need to cancel or reschedule a lesson, please do so within 48 hours. Any "no call, no show” will be charged 100% of the service booked.
A "no call, no show” means that: (i) you failed to inform me that the session needed to be canceled, (ii) you failed to reschedule the session within 24 hours of the scheduled appointment, or (iii) you and/or the dog did not appear for the scheduled appointment.
Also, please understand that being late for a session unfortunately cuts into our time, as I will need to leave at the scheduled time.

WHAT IS THE REFUND POLICY?

Once a session is payed for, there is a no refund policy after the cancelation window closes. There may be exceptions on a case by case basis.

DO YOU GUARANTEE TRAINING RESULTS?

There are no guaranteed specific behavior changes, as results depend on the client’s commitment, consistency, and follow through, as well as other variables that can’t be controlled. However, I am committed to providing insight, information, and other helpful resources, while using evidence-based techniques to set you and your dog up for success in your training goals!